Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last Updated: October 3, 2026
Eric Meredith Real Estate ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ericmeredith.com (the "Site") or use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and mailing address
- Property preferences and home search criteria
- Financial information (budget range, pre-approval status)
- Property details if you're selling a home
- Messages and communications you send to us
- Documents you upload (e.g., pre-approval letters, property documents)
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device:
- IP address and browser type
- Device information and operating system
- Pages viewed and time spent on pages
- Referral sources and clickstream data
- Cookies and similar tracking technologies
AI Chat Assistant (Ralph)
When you interact with our AI chat assistant "Ralph," we collect conversation transcripts and any information you voluntarily provide during the chat to improve our services and respond to your inquiries.
How We Use Your Information
We use the information we collect to:
- Provide real estate services and respond to your inquiries
- Match you with properties that fit your criteria
- Schedule and manage property showings and consultations
- Send you property listings, market updates, and relevant information
- Manage your buyer or seller profile and workflow
- Process transactions and maintain records
- Improve our website and services
- Comply with legal obligations and protect our rights
- Send administrative communications and service updates
How We Share Your Information
We may share your information with:
- Royal LePage Atlantic: As part of our brokerage relationship
- Service Providers: Third-party vendors who assist with website hosting, email services, analytics, and other business operations
- Other Real Estate Professionals: When necessary for property transactions (e.g., other agents, brokers, title companies, lawyers)
- Legal Requirements: When required by law, court order, or to protect our rights
- With Your Consent: We may share your information with third parties when you explicitly consent
Note: We will never sell your personal information to third parties for their marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site.
Types of Cookies We Use:
- Essential Cookies: Required for the Site to function properly
- Analytics Cookies: Help us understand how visitors use our Site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track your activity to show relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Secure servers and databases with access controls
- Regular security assessments and updates
- Employee training on data protection practices
Important: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
- Restriction: Request that we limit how we use your information
To exercise any of these rights, please contact us using the information provided below.
Third-Party Websites
Our Site may contain links to third-party websites (such as MLS listings, mortgage calculators, or social media). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date. Your continued use of our Site after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Eric Meredith
Royal LePage Atlantic